Orient Auto Service

Caleb “smithsky1230” Smith

2 months ago

Orient auto was a fantastic shop to work with. Came in with a bit of an abnormal situation. I do pretty much all of my own mechanical work but don't have the proper tools for recharging and evacuating A/C systems. I have a 3rd gen 4Runner and my A/C wasn't working properly. Was hoping for just a recharge, but the shop confirmed that the actual compressor had failed which I was afraid of. All throughout the diagnostic process Orient Auto Service was incredibly communicative. They even texted me a detailed quote with pictures of the problem areas and what they recommended replacing. Ultimately, I ended up replacing the components on the A/C system, but had Orient evacuate, flush, and charge the new system after it was all put back together and my A/C is working great! Very professional shop, I've always been into cars and they were happy to answer/confirm some questions that I've had regarding A/C. Really appreciated this, as I had previously taken my truck to our family mechanic a while ago and was told that it "was just an old truck" when I had some questions about my car. Overall, a great experience and I will definitely be returning if I have any other needs outside of what I'm comfortable with tackling on my own. Can't recommend Orient Auto Service enough if your in the Gresham area and need mechanic work done on an import.

Jenny Curtis

2 months ago

Just had my oil changed here and will certainly be a return customer! Great communication before the appointment with a text reminders. Was greeted with smiles and my car was started on my appointment time. The lobby is comfortable with 3 chairs and plenty of space, you can see the cars being worked on. They text the photos of what they are finding in the inspection. A little later they will send another text about the cost of each service with a decline or accept check list for that day! I left a happy customer with my 1 hour time frame with spending less money than the previous big dealer oil change. Going to tell my family and friends to change over!

Patricia Albarran

3 months ago

This is a great locally owned shop that takes care of all our cars. Their customer service is wonderful— They call and confirm appointments, explain any work that needs to be done on the car and work with your budget. We live 35 minutes away, but we drive out there to receive exceptional service!

Danielle Carey

4 months ago

I had a great experience. It was super easy to make an appointment for my regular service. Staff was very friendly and the waiting room was welcoming and relaxing. My technician did a great job and was available for any questions I may have had. Thank you Orient Auto Service.

Matthew Passow

6 months ago

Had a check engine light go off, I contacted orient auto on the weekend, not expecting any response until Monday. One of the members sent up a 10am appointment for Monday over the weekend. And I had answers of needed service by noon. They ordered parts and had my car back Wednesday. And they tried for Tuesday, shipping delayed the speed service I was getting. As far as cost goes I did not shop around so I have no idea there but if past experience says anything it seems fair.