Auto broker had Mtetro install trailer brake controller. When I went to pick up my trailer, the controller did not work at all.
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Business Information
- Address
- 10040 SW Capitol Hwy, Portland, OR 97219, USA
- Phone
- (503) 244-6404
- Website
- www.metrocarcare.co
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleContinued excellent service here for my 25 year old vehicle. I don't need a new car because Kirk and the mechanics here always fix any issue fast and effectively! Thanks
Extremely over charged by over inflated labor that might pass over on people outside of the industry. I unfortunately am not one of those people so when I realize I am charged OVER SEVEN hours for two part replacements that even done SEPARATELY would have totaled less than 4 AND A HALF, I’m kinda mad. I get not every shop follows factory book time, but to be charged presumably nearly twice the amount of time at a dealership comparable rate seems questionable. On top of the separate charge for time to diagnose the problem that it so obviously was, it’s just rude and I won’t be bringing either of my cars back here due to this level of dishonesty.
I’ve brought my truck here many times and it’s always a great experience. Phil is always super helpful. Everyone here is very knowledgeable and trustworthy. I highly recommend!
I can't thank Kirk and the Metro Car Care Team enough for saving me from a terrible dealership experience. After purchasing a used 2023 Subaru Crosstrek with undisclosed mechanical issues, I was left with a dangerous vehicle, destined to break—and no help from the original dealer. That’s when a friend recommended Metro Car Care. Kirk and his team were incredibly honest, thoroughly identifying and repairing all the hidden damage and faulty parts the dealership had ignored. During the repairs, they even provided me with a courtesy car, ensuring I wasn’t left stranded. Throughout the process, Kirk kept me updated with regular progress reports and any new findings. The team also worked hard to source parts affordably, avoiding unnecessary costs. In just one week, they completed complex repairs, replaced multiple parts, and got my car safely back on the road. In a world full of dishonest businesses chasing quick profits, Metro Car Care stands out for their integrity, customer service, and dedication to quality work. I couldn’t be more grateful
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