Legacy Meridian Park Medical Center

Yulia Kelley

a month ago

If you have other options, never go to this hospital. My son had no choice and regrets now he decided to go to their urgent care. They directed him to the ER. He was left in a hallway for several hours having excruciating abdominal pain. Nobody cared. Then he spent entire night walking around nurse station with pain and w/o help. Nobody seemed to be cared about it again. When I've arrived to the hospital and started to talk to his nurse, most of my questions were answered as "I DON'T KNOW" and my impression of nurse's attitude was "DO NOT BOTHER ME". Total incompetency, no compassion or care at all. Basically, their attitude says, we don't care about you even if you die here, stop bothering us. At the same time, they were having party with donuts and lots of laughing. No hesitation that it was very bad combination with people suffering from pain. I would give this hospital 0 stars if I could.

Aaron Gilbert

a month ago

I was brought to the ER by ambulance while not fully coherent, and what happened next was humiliating and unsafe. Security aggressively went through my backpack while not coherent, dumped my belongings out, and left everything in a mess. I was told I had to allow legally purchased, sealed cannabis products to be thrown away or I would not be serviced and basically forced (coerced) out and it would be discarded anyway. When I asked for a basic property process (inventory/receipt or at least putting my items back in my bag), I was refused. After that, I was escorted out without any clear explanation, despite not being disruptive. I understand hospitals can have “prohibited items” policies, but there should be a respectful, documented chain-of-custody and patient-centered handling — especially when someone arrives impaired and vulnerable. And is escorted out Sunday night between 9 PM - 12 AM WHILE THE TEMPERATURES were 33. This experience felt coercive and dehumanizing. Legacy needs serious improvement in security training, communication, and basic dignity. They tossed my birthday gifts given from friends treating myself absolutely wrong. I was even checked by nurses wrongfully as if I were somebody going to jail. Cause they asked to do a rash, or body rash checks which consisted of me being full nude. Like what in the world!!!!!!!! I’ve been here in May and never had this done before. It’s wild what they call knowing because they went through my medical information on there computers. They immediately assumed I’m somebody possibly sneaking in contraband or illegal against policy hospital items. I even over heard the nurses walking away saying I nothing item wise like what in the world. I feel so humiliated, harassed, and excessively checked up on. I will be filing complaints PLEASE KNOW SECURITY STOLE MONEY FROM MY PERSONAL BELONGINGS WHICH INCLUDED $80 of theft by the hospitals security taking extreme advantage over somebody not coherent and completely vulnerable. I reported this to the hospital along with management of security AND NO FOLLOW UP. The security guard somewhat tall red facial beard thought he was clever mashing and messing my money up. And quickly being sly by stealing my money while I wasn’t paying attention.

Mary Wilkerson

2 months ago

I have never been treated so poorly in an ER. I have a severe bulging disc with SI joint dysfunction. I was using a wheelchair because of how bad my pain was. It was my turn and the lady who came out whisked me away zooming down the hallway making me extremely nauseous. I asked her to slow and she didn't. We get to the room. I ask if she can help me to the bathroom. She said no and it was around the corner. No help out of the wheelchair. No help to the bathroom. I hobbled back to the room. I couldn't get myself on the bed. The registration lady came in. I ask if she could help me onto the bed. She said she would get my nurse. I waited almost 30 minutes leaning against the bed in extreme amount of pain. I was hyperventilating. Another nurse came in and wanted my blood pressure. I DID NOT GET ANY HELP FROM 3 DIFFERENT NURSES!!! Thank goodness for husband. He was the only one who helped me physically move around. This morning we find that the Dr. wrote the prescription wrong. They wouldn't help me over the phone. They hung up on me! I had to go back and be told I needed to wait for a room. AGAIN thank you to my husband who pushed them to correct the prescription without having to be reseen by another Dr. This is an absolute disgusting place to go. No one has compassion. THEY DO NOT CARE ABOUT YOU! AGAIN they wouldn't even give me a pillow to sit on. SHUT THIS PLACE DOWN!!!!!! Video is to show how I was left standing with NO HELP for a half hour!

Karen Whittington

4 months ago

While visiting OR during Thanksgiving week my 83 yr old mother became ill. The ER staff were awesome. Her labs and other tests resulted in admission to the hospital. The outcome was not what we had hoped for, but during her 2 night stay, nurses Ashley and Tensen were absolutely incredible! Dr. Motamedi was great! The film library department was awesome and saw to it that we received copies of all images to take home with us. Nurses and doctors are a dime a dozen, hospitals are short staffed and under funded, kindness is even harder to come by; however, money can’t buy the group of individuals that cared for mother during this traumatic time. These folks love what they do and it shows. There are not enough words of gratitude and appreciation to thank this crew. Legacy you are lucky to have them as part of your team.

Nicole Betz

4 months ago

The Pros: The ER staff was great and very attentive. Quick to find solutions to my problem. They kept my medicine goin to track. They also were very good at keeping me informed. Then I was moved upstairs to my own room. My night Nurse and Aid were amazing attentive and helpful. Yesterday’s day nurse was so chatty she often forgot to do the job she came in to do. For example I had to ask. 3-4 time for them to put a compression pump on my leg to keep blood clots from forming. Also she brought in the liquid in and forgot to hang it up and connect it to my catheter. This morning at 5:3O am a person came into check my blood. She turned on the brightest light without warning and was very loud saying good morning. I am not sure why she felt the need to wake me up so abruptly. No choice in what food I got for breakfast Thankfully the nurse and aid this morning are also very attentive and helpful. *one of my biggest issues at night is they don’t allow anyone to stay with me in my room. Visitors must leave by 9pm and can’t return until 8pm. This is a major reason I would not return to this hospital.