For a tech company in 2025 Autodesk has one of the most incompetent and insufficient customer service departments. They make it impossible to find a contact/phone number to their customer service and when you submit a case they prolong the experience lacking any sort of solution or effort. I can’t fathom how this company cannot find a charge tied to my credit card that I need cancelled.
Autodesk
A local business in Central Eastside. Rated 4.4/5 by 47 customers on Google.
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Business Information
- Address
- 221 SE Ankeny St 2nd floor, Portland, OR 97214, USA
- Phone
- (415) 507-5000
- Website
- knowledge.autodesk.com
- Category
- Services
Hours of Operation
Hours not available.
Reviews from Google
More reviews on GoogleThe worse company ever… They will switch side on you right away
Incoceivable and on purpose small software failures of the professional licence during work, just before two days of the annual renewal. in order to enforce the reminder..... Absolutely unacceptable behavior !!
Fusion 360 is always crashing - like when working 2 hours at least 5 times. Also the orientation cube gets always locked in when controlling it through the Apple MacBook Pro trackpad. I opened a ticket in the support forum 2 years ago where support said they would fix this, still no change. Company culture seams slow rather than agile and down to the customer.
I love stopping by here for the AEPDX events and workshops.
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