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I brought my wife’s car in for a transmission service, oil change, and inspection. The customer service was great from start to finish. They were friendly, professional, and transparent about everything. Communication was clear throughout, and I really appreciated that there were no pushy sales tactics. Pricing was very reasonable. I’ll definitely be returning for future service and highly recommend this shop to others!
I had been going to Bradshaws for years. Their work was always good and the prices reasonable. Then I asked them for an estimate to change the spark plugs, plug boots, and spark coils on my Ford E-250. While the labor charge was reasonable, the price they wanted for parts was roughly 3x retail from O'Reilly or other big box, and about 7x the cost from Rock Auto or similar. I know they mark up parts prices, But over $1400 for a set of spark plugs, rubber boots, and coils is ludicrous. When I asked them to clarify if a mistake had been made, I received no reply. So now I get to find another mechanic.
My battery died on me and I got a jump but then was desperately driving from shop to shop looking for someone who could replace it within a reasonable time frame (it was a tricky job because of how my battery was situated in there). I drove around to multiple shops, including Les Schwab, and the wait times were crazy everywhere. Finally got to Bradshaw's and they seemed kinda busy but said they could get me in and out quickly. They seemed like conservative folks with a small-town vibe (American flags, country music, etc.) but were SUPER accommodating and kind, even though I'm visibly weird. They took care of my battery very quickly, while I sat at the dive bar next door (Korner Pocket, also highly recommend) and worked on my laptop. I will probably start taking all my cars to Bradshaw's now, for all services. Shanon, you're awesome!
I started going to Bradshaw's with our early 2000 Subarus after my last mechanic retired. They've worked on everything from our air conditioning to struts and suspension to basic oil changes. All the work we've had done has been thorough and fairly priced. Besides the good work, every time I go in it feels like I'm dealing with long time family friends -- to the point they'll tell you when you don't need something done or refer you out to someone else when they can't take it on...like a manual transmission rebuild. There are some other highly recommended Subaru shops closer in on the east side. I stopped in to a few to talk about a repair and get estimates before picking Bradshaws. Shannon and the team at Bradshaws won by a mile.
I came in today for a headlight restoration. The lady at the counter was friendly and helpful. She got me in right away. The tech Michael who did the headlights was a big help, and did a great job. The headlights look amazing, and even got me on my way quickly. I personally will be taking my car back for work I need done. If you are looking for honest and helpful staff with top notch mechanics, look no further. To Bradshaw's - thanks for the great work!
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Claim This ListingWithin half a mile of Bradshaw's Auto Repair - Fremont.
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