My Wife and I had our car towed to this shop in January due to the alternator going out. The only reason we chose this shop was because it was one of the few places AAA would tow to at night. Once they took a look at the car in the morning, they found about $5000 worth of work needed. Which was strange since we had just had it looked at a few months prior by a trusted mechanic. We declined most work suggest by them, but did approve the alternator and drive belt to be repaired. Once we received the car back, it only took a few days for the new belt to start squealing. Today, we took our car to our trusted mechanic in Sellwood, who informed us that NONE of the work suggested by this shop (including the brakes that Art of Maintenance claimed we on their last mm) was needed except the sway bar. The brakes (which were changed by our trusted mechanic in September) were fine. Our trusted mechanic also found that our belt was installed incorrectly, as it had not been tightened and showed wear consistent with belt slippage. I am very disappointed. I feel that because we drive a “beater” and are women that we were taken advantage of. I would strongly suggest a second option for anyone who gets an outlandish quote.
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Business Information
- Address
- 6105 NE Martin Luther King Jr Blvd, Portland, OR 97211, USA
- Phone
- (503) 285-4145
- Website
- artofmaintenance.co
- Category
- Auto
Hours of Operation
ClosedReviews from Google
More reviews on GoogleGreat experience with Panda Automotive LLC. The team was professional, friendly, and very easy to work with. They explained everything clearly, completed the work on time, and the quality of service was excellent. It’s hard to find a shop you can truly trust, but these guys really care about their customers and stand behind their work. I’ll definitely be coming back and highly recommend them.
The entrance and lounge was absolutely welcoming, clean and pleasant. Very impressive. Floors were clean. Overall ambiance provided good vibes and assurance. Video games too. 1/4 size stand up models. Staff and Owner was pleasant and ready to provide necessary communications. Already scheduled my other vehicle for service.
Had just bought a VW Eurovan that had a check engine light come. I called AOM, and they were able to get me in that same morning. I was given a call shortly after to give me a diagnosis and estimate. All work was performed and given back to me the next morning, having told me they'd try and have it done by Noon. Easy to work with, straight forward, accommodating. I've entrusted AOM with several of my vehicles over the years, and have received the same excellent customer service each and every time.
The folks over at Art of Maitenance are fantastic. Much kudos to Sierra at the front desk who has been wonderful to work with, and super communicative, as well as Robert. Both being super friendly, and accommodating. I have brought my truck in and out, as work has been done and as I decide to get work done, and they have all been super helpful and understanding. This is a solid shop, that will provide honest and top notch service.
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